Your Account

Creating a CoinExchange.io account
The following instructions will walk you through the creation of a CoinExchange.io account: 1. From the CoinExchange.io home page click on the “Register...
Fri, 17 Nov, 2017 at 10:10 AM
Why can't I login to my account?
If you are having trouble logging into your account or see the "Invalid Credentials" error please follow these steps to login: Make sure you...
Fri, 25 Aug, 2017 at 4:26 AM
There was an error when I confirmed my email address
If you have just started a new account and receive an error when clicking on the confirmation link that you received in the confirmation email it could be b...
Sun, 11 Jun, 2017 at 2:39 PM
Can I change my email address?
For security reasons we do not allow users to change the email address associated with their CoinExchange.io account. We recommend you start a new accou...
Sun, 26 Nov, 2017 at 9:21 AM
I am not receiving emails from CoinExchange.io
Common reasons why you may not be receiving an email from CoinExchange.io You marked a previous CoinExchange.io email as spam. The email has been deliver...
Fri, 16 Mar, 2018 at 5:04 AM
Multilayered security - IP verification
We have now Implemented Multilayered- IP verification to combat the ever present threat of personal information theft occurring external to CoinExchange. ...
Fri, 16 Mar, 2018 at 4:53 AM