FAQ

Default solution folder, feel free to edit or delete it.

I have lost or no longer have access to my Google Authenticator 2FA
If you no longer have access to your Google Authenticator 2FA device, please provide the following information: Your CoinExchange.io username The email a...
Fri, 22 Jun, 2018 at 6:42 AM
What does it mean when a wallet is in maintenance?
At times, it may be necessary for CoinExchange.io to place a wallet in Maintenance status. Maintenance is required for necessary updates and upgrades to ens...
Fri, 22 Jun, 2018 at 2:24 PM
Affiliate accounts.
Tracking code. This is the code used to create a tracking link, it is unique to you. a12bc345 (example) To create a tracking link, you just need...
Fri, 22 Jun, 2018 at 9:27 AM
How to read a candlestick.
The image below represents the design of a typical candlestick. There are 3 specific points: Open, Close & Wick that are used in the creation of a p...
Fri, 1 Dec, 2017 at 10:26 AM
Coin Values Below 0.00000001 (1 Satoshi)
In situations where the value of a coin is below 0.00000001 eg. SHND. The BTC portfolio balance will not be an accurate representation of the actual val...
Tue, 9 Jan, 2018 at 11:00 AM
What is a 51% attack?
What is a 51% attack? A 51% attack is a malicious attempt to control a blockchain’s hash rate by utilising a proportionate amount of computational power...
Wed, 10 Oct, 2018 at 1:22 AM