While confirmation emails are usually received by your email address within seconds there can sometimes be delays.


Please be patient. Some email services delay delivery and it can take up to half an hour to receive the email in your inbox.


If after 30 minutes you still do not receive your Withdrawal Confirmation email please make sure to check your spam or junk mail folders.


If you still have not received your Withdrawal Confirmation email you withdrawal will be reversed approximately 1 hour after the withdrawal was requested, and the amount will be credited back into your account.


Sometimes email providers can have long delays which mean you do not receive your Withdrawal Confirmation link within this hour period.


We recommend you try again after the withdrawal has been reversed and credited into your account.


If you continue to have problems receiving your Withdrawal Confirmation email please feel free to contact us by starting a new support message.