How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
I have lost or no longer have access to my Google Authenticator 2FA
What does it mean when a wallet is in maintenance?
How to read a candlestick.
Coin Values Below 0.00000001 (1 Satoshi)
How do I buy coins?
How do I sell coins?
Why is my order not executing quickly?
What fees does CoinExchange.io charge?
Creating a CoinExchange.io account
Why cannot I login to my account?
There was an error when I confirmed my email address.
Can I change my email address?
I am not receiving emails from CoinExchange.io.
How do I deposit my coins?
Where is my deposit?
Can I deposit ‘Real Money’ - Fiat Currencies to CoinExchange.io?
Cross-chain Recovery Policy
Can I Mine Directly into my CoinExchange.io Deposit Address?
How do I withdraw my coins?
Why haven't I received a Withdrawal Confirmation email?
How can I cancel a withdrawal?
Is there a limit on the amount I can withdrawal?
ETH Related Issues
ETH minimum deposit amount.
ETH asset (ERC20) minimum deposit amount.
ETH blockchain congestion.
Coin Developers Info
Applying to list your coin/token on CoinExchange.io?
COIN TRADING AND WALLET HALTS, COIN DELISTING POLICY, COIN WITHDRAWAL AFTER DELISTING
User guide to two-factor authentication (2FA).
Is there an Android/iPhone app?
Multilayered security: IP verification.
How do I make my account more secure?
See all 6 articles